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Integrate Salesforce Commerce Cloud with NetSuite. Due to the advancements in the commerce industry that we are realizing in the current times we are living in, there is a great need for organizations to adapt to such changes. It is, therefore, a wise idea that organization integrate their service delivery means in order for them to be efficient and effective. For this reasons, there have been developments by companies that offer software services that help in integration and deployment of their services into the cloud, thereby improving service delivery and increase the return on investments. Integration of commerce cloud with other preferred Suites offers invaluable tools to organizations thereby enabling seamless and great customer experience. With this kind of integration, organizations will effectively manage customer data as well as improve their way of doing business. Integrating these two platforms organizations are going to realize identifiable opportunities which can be utilized in environments where the vital platforms of the two cloud solutions meet. If a person is a retailer, use of Salesforce is a brilliant window in their data. Use of the system has enabled people to work with systems and retrieve any information they require for open sales opportunities as well as optimization of customer service. It has become easy to do reporting with Salesforce as it offers reporting solutions and also store useful customer information.
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On the other hand, Demandware is a front-end system that enables one’s online customers to interact frequently. Demandware offers a competitive advantage in any organization or business. It is one of the best commerce platforms globally, hence the need to integrate it with a cloud platform. In a Demandware storefront, there is massive customer data that can be analysed.
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If an organization chooses to make use of these investments, they will have the opportunity to achieve full visibility of other customers who are online. This will be possible through a Salesforce Customer Relationship Management platform. Data synchronization is also enabled with integration of services. Since this is the main purpose of integration as it helps ensure that the information one may have is the latest and also available in one system. Once a company integrates their platforms, they are able to view information such as offline and online customer purchases, their preferences plus other personal information product review histories as well as accumulated loyalty points. Integration of data is, therefore, must for companies if they want to stay ahead always as well and improve their customers’ experience. Streamlining of services by organizations will also be enabled with integration. This way, they will be able to retain their customers.

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